Key Steps in JANA's process
The key steps in the process when JANA Engineering’s Business Development team receives a customer request (RFP/RFQ) for an upgrade solution are:
- Detailed Analysis: Thoroughly assess the customer’s technical and operational needs.
- System Selection: Choose suitable systems that meet these needs and confirm the selection with the customer’s engineering teams.
- Technical Support: Provide technical guidance and pricing for Non-Recurring Engineering (NRE) and Installation Kits through JANA Engineering.
- Initial Proposal: Present an initial Rough Order of Magnitude (ROM) proposal that includes technical and commercial details, such as equipment pricing, NRE and STC production.
- Customer Meetings: Conduct discussions to re-confirm the scope of JANA Engineering’s offer and the schedule of deliverables, and to understand the customer’s desired installation program.
- Final Proposal: Issue a firm, final proposal for the customer’s acceptance before proceeding with a Purchase Order (PO) or contract.
The goal is to achieve customer satisfaction and readiness to proceed with a PO or contract, guaranteeing a successful partnership and project outcome.