Unleash the Value of DITA (Part 1)
DITA is a great tool for creating and managing technical data, but it’s benefits extend much further. Here are some of the ways the documentation you create can benefit from the move to a structured content model.
Infographic in Text Format
Unleash the Value of DITA
How DITA adds value to the Technical Publications department
Reduce Cost & Time to Market
XML allows writers to focus on content, not composition. DITA ‘chunks’ content so that multiple writers can concurrently work on content that will be in the same ‘document’ and can reuse existing approved content when and where applicable.
Simultaneous Delivery to PC, Mobile & Print
Automate the delivery of information to websites and customer portals. Delivered content is always up-to-date and the most current approved version. Deliver information to your customers regardless of how they access content – PC, Mobile and/or PDF.
Control Who Sees What Content
Access to information can be controlled by customer credentials utilizing industry protocols such as LDAP or SSO to manage access. Filter content based on defined access so that end users access the daya that is appropriate for their needs.
Provide that Nugget Your Customer Needs
Instead of forcing them to thumb through your books or manuals, help your customers quickly find what they are looking for. By offering rich, faceted search options (think “Amazon” style search to filter options based on situation), they can quickly find the ‘right’ content.